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Hello members, First of all, these products are non-refundable after you have purchased any of them. You may get a replacement if we verify that the product key is not valid, or the software is not supported by your current windows version. We don't take any responsibility about how you use our products, or the actions that can be taken again your account. You as a customer, by checking the agreement and pressing the buy button, to purchase our products. You completely agree to our terms of service and you won't be able to charge back any of the payments made to our services so far, so please read carefully before purchasing any of our products. Thank you!